At a Glance (for convenience – full terms apply below)

We’ve kept the full terms below to make everything clear and fair. But here’s the short version so you know what to expect:

• How we work: We design presentations either by subscription (ongoing support with a monthly or quarterly quota of slides) or on a project basis (one-off engagements).
• Deposits & payments: Project work requires a 50% upfront deposit. Subscriptions are billed in advance. Invoices are in GBP, exclusive of VAT.
• Revisions: You get up to 3 rounds of reasonable revisions per project or subscription deliverable. Bigger changes may cost extra.
• Slide quotas: Monthly quotas reset each month (no carry-over). Quarterly subscriptions provide a pooled quota across the 3-month period.
• Cancellations: Subscriptions need 30 days’ notice to cancel. Project deposits are non-refundable once work starts.
• Intellectual property: Final files are yours once full payment is received. If work is refunded, we keep ownership.
• Liability: We always aim for quality, but our liability is capped at the value of the project or one month’s subscription.
• Contact: Billing queries must be raised within 10 calendar days. All times are UK business hours (09:00–17:00, Mon–Fri). Reach us at [email protected]

The full agreement below sets out all details. If you have any questions, just ask, we prefer clarity up front.

Service Agreement

Slide Number Ltd, trading as Depicts
1. Introduction
This Service Agreement (“Agreement”) is entered into between Slide Number Ltd, trading as Depicts (“we,” “us,” or “Depicts”), and the client (“you” or “Client”) utilising our presentation design services through our website. This Agreement outlines the terms and conditions governing the provision of our services.

2. General Terms
These terms and conditions (“Terms”) outline the rights, obligations, and restrictions that apply between the Client and Depicts when the Client purchases our services and accesses our website at www.depicts.com (“our website”). By accessing, using, or downloading any of the data and services provided by us, you agree to these Terms.

In order to use our Services, you must (a) be at least 18 years of age, and (b) have the legal capacity to enter into a binding contract and not be restricted from doing so by any applicable law. You warrant that any information provided to us is accurate, complete, and up to date.

3. Scope of Services
Depicts offers professional presentation design services, including but not limited to redesigning and enhancing slides based on drafts provided by the Client. Our services aim to elevate the impact and quality of your presentations, aligning with your branding and messaging requirements. Services may be provided either on a subscription basis or as a one-off project engagement. Both options are governed by this Agreement.

4. Working Hours, Capacity, and Availability
Our standard operating hours are from 9:00 AM to 5:00 PM UK time, Monday to Friday. We strive to respond to communications and deliver services promptly within these hours. Communications received outside these hours will be addressed on the next working day.

We strive to deliver all customer slides as quickly as possible. As a guide, we aim to design up to 20 slides within a single business day and deliver most projects within 24-48 hours of confirming receipt of the files and starting the project. However, the number of slides we can deliver depends on the Customer’s subscription plan or agreed project scope. Additionally, factors such as slide complexity and the notice given before submitting a brief may impact the time required for design completion.

Our services are primarily produced in the UK, but we may choose to produce them from another location with prior notice to the Customer.

Our service availability follows the UK calendar, and services may be unavailable on UK national holidays. The total days of unavailability will not exceed 22 business days within any 12-month period.

If our performance is hindered by an act or omission by the Customer, such non-performance will not be considered a breach of contract. We reserve the right to reject orders if capacity is low, during holidays, or for other operational reasons. Customers will be notified as soon as possible if their order cannot be processed within the requested timeframe.

5. Formation of Contract
Depicts provides its services on both a case-by-case basis and as part of a subscription service. A contract is formed when we accept your order by providing written confirmation detailing the agreed services, pricing, and delivery schedule. Orders are generally placed by uploading draft slides via email or through any submission method provided by Depicts. The price and delivery time quoted are indicative and subject to final confirmation. If necessary, we may contact you to inform you of any changes to the price and/or delivery timeline. This communication serves as an offer to provide the service. A binding contract for our services is established once you accept these adjustments. By agreeing to the quoted price, you are entering into a final and irrevocable agreement.

6. Delivery of Services
We will deliver the agreed-upon services by the deadline specified in our confirmation. Upon delivery within a subscription, you are entitled to 3 rounds of revisions per project, defined as changes of no more than 10% from the initial design, at no additional cost. Examples of revisions that fall within the 10% limit include minor text updates, small layout adjustments, or simple graphical tweaks. Significant changes, such as redesigning entire slides, adding new content, or altering complex visual elements, may incur additional charges, which will be communicated to you in advance.

Additional requests beyond these revisions, including new design concepts or significant changes, may incur additional charges, which will be communicated in advance.

If no response is received from you after three attempts to contact by email regarding approval of services or revisions, the services will be deemed approved, and payment will be processed accordingly.

7. Payment Terms
7.1 Deposits for Project-Based Work
For project-based engagements (non-subscription), a non-refundable deposit of fifty percent (50%) of the quoted fee is required before work commences. The remaining balance is payable upon delivery of the agreed services. If a project is cancelled by the Client after work has begun, the deposit will be retained by Depicts and any additional time spent will be invoiced on a pro-rata basis.

7.2 Subscription Services
Subscription services are billed in advance, with fees due upon receipt of the invoice. Payments can be made via Stripe or other methods specified on our website. Subscription renewals, cancellations, and overage billing are managed in line with Section 10 of this Agreement.

7.3 Refunds and Cancellation Rights
Depicts reserves the right to refuse, cancel, or terminate any project or subscription at its sole discretion, whether or not work has commenced. In such cases, any fees already paid will be refunded on a pro-rated basis for work not delivered. Refunds will exclude any non-refundable payment processing, bank, or transaction charges incurred by Depicts.

7.4 Payment Timing
Payment is due immediately upon your approval of the delivered services or upon deemed approval. Late payments may result in suspension of services until all outstanding amounts are settled.

In the event of late payment, Depicts reserves the right to charge statutory interest on overdue amounts in accordance with the UK Late Payment of Commercial Debts (Interest) Act 1998. Interest will accrue daily at the rate of 8% above the Bank of England base rate from the due date until payment is received in full. Depicts also reserves the right to recover reasonable debt collection costs.

All prices are quoted in pounds sterling (GBP) and are exclusive of UK Value Added Tax (VAT), which will be applied at the prevailing rate where applicable.

Any disputes regarding invoicing or billing must be raised in writing to [email protected]
within 10 calendar days of the invoice date. If no dispute is raised within this period, the invoice will be deemed accepted in full.

For the purposes of this Agreement, “business days” means Monday to Friday, excluding UK public holidays. All times referenced in this Agreement are based on UK time.

8. Intellectual Property Rights
All intellectual property rights in the final deliverables, including but not limited to presentation files, templates, and layouts, will transfer to the Client upon full payment of all fees due. Ownership does not transfer if any refund is issued under Section 7.3 or Section 10. In such cases, all materials produced remain the property of Depicts and may not be used by the Client in any capacity.

Depicts retains the right to keep copies of deliverables solely for internal record-keeping, portfolio, or promotional use, unless otherwise agreed in writing with the Client.

9. Data Protection
Depicts processes personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal data will only be used for the purpose of providing services, managing billing, and maintaining client relationships. By entering into this Agreement, the Client consents to such processing.

10. Subscriptions
Subscription services are based on the design and formatting of content provided by the Client, using a client-provided template and adhering to a specified style guide. Where relevant, bespoke layouts and graphical enhancements may be created, but this remains at our discretion.

The standard subscription period is either 1 month or 3 months, unless an alternative duration is mutually agreed upon by both the Customer and the Company. At the end of each subscription period, the subscription will automatically renew, and the subscription fee will be charged to the payment card provided by the Customer during registration.

If the Company does not receive a cancellation notice at least one month before the current subscription period ends, the subscription will automatically renew for the next period. Subscription terms are non-terminable during the active subscription period. If you decide to cancel the subscription before the subscription period ends, no refund will be provided for the remaining time.

Subscription fees are occasionally subject to change, with 30 days’ prior notice given for any adjustments.

To maintain high-quality standards and timely delivery, we focus on one project per client at a time. Clients may adjust the priority order if multiple projects are in the queue.

The Company reserves the right to terminate subscriptions immediately at its discretion. If termination occurs without any breach of these Terms by the Client, a prorated refund may be provided.

Unless explicitly permitted by the Company, the subscription provided under these Terms is solely for the personal use of the Customer and cannot be transferred or used by any third party.

Refund requests are evaluated individually. If the Client requests a refund within the first month of service, all materials produced by Depicts will remain the property of the company and cannot be used by the Client in any capacity. If a refund is approved, a 25% fee will be deducted to cover Company time and incurred expenses, and refunds will exclude any non-refundable payment processing, bank, or transaction charges.

Definition of a Slide
For the purposes of subscription quotas and billing, a “slide” is defined as one unique presentation page delivered by Depicts in an editable file format (such as PowerPoint or Google Slides). Each slide counts as one unit regardless of whether it contains text, images, charts, tables, or other content. Variations of the same slide (for example, alternative layouts or versions) are each counted as separate slides. Updates to existing slides provided by the Client are also counted as slides if they require design work.

Slide Quotas and Carry-Over
For monthly subscriptions, unused slides do not carry over into the following month. Each new month begins with a fresh quota.

For quarterly subscriptions, the total slide allowance is treated as a pooled quota across the three-month billing period. For example, a 40-slide plan billed quarterly provides 120 slides to be used in any combination during the three-month period. At the end of the quarter, any unused slides expire.